Privacy statement
Privacy Policy for Lino City Hotel
Effective Date: 01-01-2025
Lino City Hotel is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a , or say at our hotel. By using our services, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
We may collect and process the following types of personal information:
Contact Information: Name, email address, phone number, and mailing address.
Reservation Information: Dates of stay, room preferences, special requests, payment details, and other booking-related information.
Payment Information: Credit card details and billing information for booking purposes (Note: We do not store credit card details; they are securely processed through third-party payment providers).
Guest Preferences: Any preferences or special requests provided during your stay, such as room type, additional services, or dietary restrictions.
Communication Data: Information you provide when contacting us, such as emails, phone calls, or messages via our website.
Usage Data: Information about how you use our website, including IP address, browser type, device type, and pages viewed.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process and manage your reservations.
To communicate with you regarding your booking, including confirmations, updates, and special requests.
To provide you with a personalized experience during your stay.
To send you promotional emails or offers, with your consent, regarding our services and updates.
To improve our website, services, and customer experience.
To comply with legal obligations and protect our rights.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information with trusted third-party service providers who help us operate our business, such as:
Payment processors for booking transactions.
External vendors who assist in providing guest services (e.g., catering, transportation).
Legal authorities when required by law or to protect our rights and interests.
4. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to request the deletion of your personal data, please contact us using the details provided below.
6. Your Rights
You have the right to:
Access and update your personal information.
Request the deletion of your personal information.
Opt-out of marketing communications.
Withdraw your consent at any time, where consent is the legal basis for processing your data.
To exercise these rights, please contact us using the contact details below.
7. Cookies
Our website uses cookies to enhance user experience and gather information about website traffic and usage. Cookies are small text files stored on your device. You can manage your cookie preferences through your browser settings. For more information on how we use cookies, please refer to our Cookie Policy.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:
Lino City Hotel
Lange Hezelstraat 78, 6511CM Nijmegen,
Info@Lino-hotel.nl
By using our services, you acknowledge that you have read and understood this Privacy Policy.